Some comments from happy clients…
I attended one of Elaine’s workshops Accidental Sales People in July. I’m not at all comfortable with sales but it is a necessary part of my business. Elaine’s workshop highlighted some simple tips and tools to make selling easy, and more importantly, comfortable to do. I would highly recommend this workshop if, like me, you are not comfortable or confident with selling.
Irene Afful – www.ametrine-enterprise-solutions.co.uk
I attended the workshop because I wanted to explore the psychology of sales with help from an expert. I came away with a clearer understanding of the sales process and some great hints and tips to improve my sales performance.
I went on to have one on one coaching and support from Elaine for a specific project which allowed us to put together a specific, targeted sales plan for a new business idea which was in danger of falling by the wayside. With Elaine’s expert guidance we came up with a series of actions that were easy to implement and which overcame my feelings of overwhelm which was preventing me from moving forwards.
Rosie Diver – The Social Hotel www.thesocialhotel.co
I know Elaine very well from her role at Ann Summers and therefore engaged Elaine for some consultancy at Bonmarche. Elaine very quickly understood what our current issues were and what we were trying to achieve and worked closely with our retail Operations and store teams to develop recommendations on how we should evolve our in- and out of store events.
Within this engagement Elaine clearly demonstrated that she is an expert in direct selling and how to develop and train our field teams. She is solutions driven but has a clear understanding about people and the impact that change has on them.
Elaine is professional, and I look forward to the next time we work together.
David Spittle – Interim Business Change / Programme Delivery at Bonmarche
I’ve known Elaine for many years now and when she decided to do her Master Coaching course, I couldn’t think of a person more suited to this qualification.
Elaine is the person I return to every time I need to get a clear vision to move forward, and she’s helped me work through many different situations in my career and personal life. Elaine does not make decisions for me but instead has helped me develop ways to deal with situations using my own knowledge and self-awareness.
In addition, she has a natural talent for training, bringing things alive and explaining things in an easy to understand manner. Her humour and empathy, as well as seeing things ‘out of the box’ makes Elaine the perfect coach and mentor.
Gemma Kattana – Business Owner, Build My Skills in Direct Sales
Elaine has a very caring, patient and respectful approach to coaching and training. She delivers just what the client needs with honesty and integrity and she has such a great sense of humour which makes her sessions a really enjoyable experience.
Lisa Jones – Regional Leader in the Direct Selling Industry
“A million dollar woman who built a four million dollar business”
I am proud to have known Elaine for over seventeen years and had the pleasure of working with her for many years within the direct sales arm of the Body Shop at Home. Elaine was my line Manager when I started and helped me build my own team and business acquiring a new self-confidence and experience that has stayed with me to this day.
Elaine is a true professional who works tirelessly with loyalty and integrity and it is no wonder she excelled when doing her Master Coaching Certificate. She is a natural teacher who has an infectious personality, is warm and engaging but with a steely determination ensuring that she will get you and your business to where it needs to be.
Deborah Green, Director, Elysium-Law
“What can I say? I wish I’d met Elaine years ago. I first met Elaine at The Body Shop at Home and more recently I was invited to work with her at LiV for beautiful things. She is skilled at getting to know what drives different personalities, helps you find your own answers to the questions you didn’t know you had and encourages you to have confidence in your own abilities. I am honoured to count Elaine as both trusted friend and mentor. She’s the voice in my head that keeps me chasing my goals! I have no hesitation in recommending Elaine as a coach, trainer and mentor and wish her every success with 2summitup.”
Sarah Briggs Sales and Marketing Executive at Bondgate IT Services Ltd
I originally worked with Elaine many years ago for a brief spell in the Body Shop at Home when she had really just started out on her journey and it has been a pleasure to see how she has developed both personally and professionally over the years. Elaine is an inspirational leader who gives so much to her team but during her years in direct selling she has gained an in-depth understanding of people and how to help them to succeed.
I am confident that she will apply this combination of knowledge and experience to great effect in her new business to make a difference to the lives of others.
Pam Anthony MD at Pam Anthony Recruitment
I attended one of Elaine’s Sales workshops recently. I found it a very helpful session because it helped me to focus on the reasons why people buy or as Elaine would put it ‘the why behind the buy’. It was a nice mix of teaching by Elaine and group discussion which helps a lot. Elaine has a massive amount of sales experience based on developing and leading sales teams at some of the UK’s most well known consumer brands. I would highly recommend both Elaine as someone for consultancy and also her workshops.
Tony Radford – www.myproactivebusiness.com
I hate sales. I hate the thought of sales and I certainly don’t see myself as a sales person. So booking onto Elaine’s course I was hoping to learn tactics to encourage me to continue being a natural communicator without being salesy. Elaine gave a great framework for how to construct and create your business pitch, how to connect to make others want to learn more and how to be you without going into robot sales person. It was a fun, interactive course with great breaks to do one to one sessions and brainstorming so we could all get creative and be problem solvers.
The workbook which we used was filled to bursting by the time the morning session ended. I met some wonderful fellow entrepreneurs and also got a new perspective into how I behave and where I can improve with future networking opportunities as they arise.
I wouldn’t hesitate to recommend Elaine to you for her mentoring and workshops. She has been an invaluable business asset to my start up and given generously her knowledge and time all with great sense of humour and a natural delivery which engages you throughout the session. The time flew by and now I’m left with a framework to build from.
Natasha Shuttleworth – www.wild-welness.co.uk
I worked with Elaine during my time at The Body Shop as the direct Channel Operations Manager. Whilst working with Elaine, I experienced an amazing business woman build a very successful business, but most of all I really related to her view on life and how we conduct ourselves in business. Elaine has a wonderful way of understanding human behaviour and tackling tricky issues and finding ways to navigate her way to a ‘win win’ situation for her and all around her in a very diplomatic way. She acted out these values in her day to day, being a role model to all around her. I found her inspiring.
I continued to keep in touch with Elaine as she is an inspirational woman and I know that I need to have conversations with women like Elaine, as it keeps me grounded, and this is why I asked her to become my business coach. I am now working in public sector which is a very different way of working to the retail industry. We skype once a month and I find our time together incredibly positive, it is a place where I can be open and honest and I know that it is a confidential space with someone who has my best interests at heart and there are no hidden agendas. Elaine helps me to unpack frustrations and thoughts. Through her coaching I identify what I need to do and this is incredibly powerful, as we all get caught up in the day to day and very rarely do we have time to talk and reflect.
I would really recommend Elaine as a Business Coach as she understands human behaviour and has an increasable skill of enabling you to find the solution to those wicked issues that we face in our work, and she has helped me to develop as a leader.
Julie Rendle-Eames Head of Customer Experience @ West Sussex County Council
‘I first met Elaine when she was presenting at the Sales DoJo in Liverpool. I was in a bit of a sales dilemma- struggling to make calls to my prospects, unsure of what the best thing to say was and how to get through to the right person! I had read books on sales techniques but as they all had different recommendations I ended up feeling even more confused! I didn’t see myself as a ‘sales person’ and found myself dreading each call I had to make.
When Elaine delivered her presentation, all the questions she was asking seemed to tick all the boxes for me: Why don’t you want to make the calls? What’s stopping you? Do you have a business blockage?
I decided to get in touch, and after a few 1-1 meetings with Elaine my confidence in speaking to potential clients grew enormously. I no longer dread calls to prospects, and have a pitch that I am happy with and confident in delivering.
Elaine’s time has been invaluable to me and I would recommend her to any business owner who is struggling with sales!’
Cara Phillips, Director, CP Dental Training
I have never used a business coach before, as I always imagined them to be like a school teacher marking your work, and as a self employed woman I didn’t like the idea of people telling me how to run my business!
However, when I had a chat with Elaine it wasn’t like that at all. It was more like chatting with a colleague and bouncing ideas of her. I didn’t feel awkward at all and never felt she judged my comments or suggestions. She made some excellent suggestions which I am already thinking about how to implement them.
The Sales Roadmap Review is an excellent tool and I have kept a note of my “scores” and will go back and address it every month or so to see how I’m progressing. It was great to share the scores with Elaine and then pinpoint the areas of discussion. It’s not at all what I expected it to be, it made me look at ‘Sales’ in a different way, it was more about how I share with others how I can help them within their business.
I was amazed how much we covered in an hour, it was time well spent and I can now see the benefits of having a coach…as long as it’s Elaine!
Naomi Marriot, Virtual Assistant – www.vahero.co.uk
Click here for a Free download of Sales Roadmap Review
I first had the privilege of hearing Elaine speak as part of @Paul Bassi’s Your Virtual Mentor’s workshop where she explained how, as business owners, whether we like it or not, we are all Accidental Sales People.
The delivery of her workshop was the right balance of story; practical takeaways and it was delivered in a way that was accessible to seasoned sales personnel; seasoned business owners, to startups.
If you ever get the chance to attend Elaine’s workshops, I highly recommend it.
May King Tsang, International Tea Note Speaker, Professional Live Tweeter, Twitter StraTEAgist and #teapun lover at MayKing Tea